Privacy Policy

At Divido ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Identity Information: Full name, national ID/passport number, date of birth, gender
• Contact Information: Email address, phone number, residential address
• Financial Information: Bank account details, payment method information, tax identification number
• Verification Documents: Copies of ID documents, proof of address, selfie photos for KYC

1.2 Usage Information

When you use our platform, we automatically collect:

• Device information (browser type, operating system, device identifiers)
• IP address and location data
• Pages visited and features used
• Time and duration of visits
• Referring website or source

1.3 Investment Information

We collect information about your investment activities:

• Properties viewed and invested in
• Investment amounts and transaction history
• Referral program participation
• Earnings and withdrawal history

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Process investments and transactions
• Verify your identity (KYC requirements)
• Comply with Egyptian regulatory requirements
• Send important updates about your investments
• Process referral rewards and prize distributions
• Improve our platform and user experience
• Detect and prevent fraud, money laundering, and other illicit activities
• Respond to your inquiries and support requests

3. Legal Basis for Processing

We process your personal information under the following legal bases:

• Contractual Necessity: To provide services you requested (processing investments, maintaining your account)
• Legal Obligation: To comply with Egyptian laws (KYC, AML regulations, tax reporting)
• Legitimate Interests: To improve our services, prevent fraud, and ensure platform security
• Consent: For marketing communications (which you can opt out of)

4. Information Sharing

We do not sell your personal information. We may share your information with:

Recipient	Purpose
Property Developers	To facilitate your investment in their properties
Payment Processors	To process your transactions securely
KYC/Verification Services	To verify your identity as required by law
Legal/Regulatory Bodies	When required by Egyptian law or court order
Service Providers	Hosting, analytics, customer support (under strict data agreements)

5. Data Security

We implement robust security measures to protect your information:

• 256-bit SSL/TLS encryption for all data transmission
• Encrypted storage of sensitive personal and financial data
• Regular security audits and penetration testing
• Access controls limiting employee access to necessary data
• Secure data centers with physical security measures
• Incident response procedures for data breaches

6. Data Retention

We retain your information for as long as necessary to:

• Provide services to you
• Comply with legal obligations (typically 7 years for financial records)
• Resolve disputes and enforce agreements

After this period, your data is securely deleted or anonymized.

7. Your Rights

Under Egyptian data protection law, you have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal retention)
• Portability: Receive your data in a structured format
• Object: Object to processing for marketing purposes
• Restrict: Request restriction of processing in certain circumstances

To exercise these rights, contact us at privacy@projectdivido.com.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Analyze platform usage and performance
• Provide personalized content and recommendations

You can control cookies through your browser settings. Disabling cookies may affect some platform features.

9. Children's Privacy

Our services are not intended for individuals under 21 years of age. We do not knowingly collect personal information from minors. If we become aware of such collection, we will take immediate steps to delete the information.

10. International Transfers

Your data is primarily stored and processed in Egypt. If we transfer data internationally, we ensure appropriate safeguards are in place in compliance with applicable law.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or prominent notice on our platform. Your continued use of our services after changes constitutes acceptance.

12. Contact Us